Privacy Policy

When you get in touch about an emergency plumbing job, we collect the details you share with us. That usually means your name, phone number, email address, the address where the work is needed, and whatever you can tell us about the problem. When you call, we may keep a note of the conversation so we can quote and dispatch a plumber accurately.

We also pick up limited technical information automatically when you visit emergencyplumbersharrispark.com.au, such as your device type, browser, the pages you view and the rough location suggested by your IP address. This is ordinary website analytics and is not used to identify you personally.

We use your information to answer your enquiry, prepare and talk through a quote, dispatch and carry out the plumbing work, and follow up once the job is done. Where you have asked us to, we may use your contact details to confirm or remind you about a booking.

We never sell your personal information, and we do not use it for unrelated marketing without your consent.

This website uses cookies and third-party analytics tools so we can see how visitors use the site and keep improving it. Cookies are small files saved on your device. You can turn cookies off in your browser settings, though a few parts of the site may not behave as expected if you do.

We use a small number of trusted providers to run this website and handle enquiries, including website hosting, web analytics and phone call-tracking services. These providers only touch your information to deliver their service to us, and they are required to keep it secure. We do not let them use it for their own ends.

We take reasonable steps to guard the information we hold against misuse, loss, and unauthorised access, change or disclosure. Only the people who genuinely need your details to quote or complete your job can see them.

You are welcome to ask what personal information we hold about you and to have anything inaccurate or out of date corrected. To make a request, or to raise a privacy concern, call us on (02) 9140 0185 or use the enquiry form on this website. We will get back to you within a reasonable time.

We may revise this Privacy Policy from time to time. The current version is always the one published on this page, so please check back if you want to stay across how we handle your information.

If anything in this policy is unclear, give us a call on (02) 9140 0185.